Contact Backerbase
Email maxwell.gaudin@gmail.com for access, privacy, account, or research-data questions. Signed-in users can also use Send feedback in the application.
Support is provided as available during the pilot. No response-time service level is promised.
Report a problem
Include the page URL, selected dates or filters, what you expected, what happened, and a supporting public source if relevant. A screenshot can help when it contains no confidential information.
Do not send passwords, invitation or reset links, access tokens, private campaign strategy, or confidential source information. Report an account-access concern by email without forwarding its access credentials.
Account and privacy requests
Use the same contact to request account closure or discuss access, correction, export, and deletion of account-related information. State the request and account email; identity confirmation may be needed before action. Changes to Backerbase do not change an originating agency's public records.